Archive for the ‘New Music Marketing’ Category

Adding Value to Devalued Music
Wednesday, May 26th, 2010

It’s an issue many of us in the music industry don’t want to talk about… the devaluation of music.  It’s scary for anyone that works in the business.  It’s natural to fear the unknown.  We all talk about the new music business, but what that means is still very much up in the air, and that is disconcerting.

When I speak of the devaluation of music, I am referring to recorded music. For a long time the music industry and the recorded music industry were mostly the same thing. Everything an artist did was a compliment to their current or upcoming release. Generating revenue by touring is nothing new, but back then, if you were a major label artist, touring was as much about selling records as it was selling tickets. You had to keep the record label happy.

Now, the recorded music industry is suffering, but the music industry lives on. Recorded music isn’t going away, but the amount of direct revenue that it generated is on indefinite hiatus.

Some artists defy the trends and still do well with their record sales. They are few and far between, and they usually either have massive appeal over a wide audience, or they have name recognition from the good old days when their major label still spent the equivalent of a small nation’s annual budget marketing their releases. Most artists these days don’t fall into that category.

People just don’t buy music like they used to. I’m not going to get into why. It’s not going to change anytime soon. The why doesn’t matter now. So I’m done having long painful discussions about the “why”. I want to talk about what’s next.

First, make peace with the new music consumer. Don’t waste your time cursing their existence or filing lawsuit after lawsuit. That is the old music business, and you don’t work there anymore. You work in the new music business.

Instead, figure out what you possess that does have value in the form of revenue. The live show. The live show still has great value. Even with the advent of live video streaming, the experience of seeing an artist live cannot presently be replaced. Publishing is another example. Performance rights and synchronization licensing are still very profitable areas, and in some cases, they expose an artist to an otherwise untouched audience.

Some artists give their music away in exchange for an email address. Some still charge $15 for a CD. It really is a case-by-case situation. For an adult contemporary artist who appeals to a middle age crowd, charging a standard amount probably makes sense. Their target audience is far more likely to attach value to recorded music and, therefore, far more likely to buy the album.

A younger, indie artist will probably find more value in making a connection with a fan than they would in charging for their music. They’re going to want to collect more information than money. The money comes later for them. It might come in the form of increased ticket sales. An email address collected in exchange for a free download can be used to directly communicate to their fans, informing them of upcoming tour dates and a link to buy tickets. Now the free music has potential, tangible, monetary value. The indie artist understands this. They’re part of the new music business.

Let me be clear. I despise illegal downloading of any intellectual property. But no matter how wrong it is no one has been able to stop it. So dwelling on the morality issue is of no use to me.

It is time to get past thinking of recorded music only as a product to be sold. What else can it do to generate revenue? That, I’m afraid, is up to you to figure out. And you will, because you’re creative and savvy. That’s why you are part of the new music business.

Them Crooked Vultures Wow With Email Focused Marketing Strategy
Tuesday, September 15th, 2009

One of our newest clients, Them Crooked Vultures, are something to write home to your Mom about. Not just because they are a SUPERgroup made up of drummer Dave Grohl (Nirvana, Foo Fighters), vocalist and guitarist Josh Homme (Queens of the Stone Age) and bassist/keyboardist John Paul Jones (Led Zeppelin), but because their marketing and email strategy is highly effective in growing their fans and subscriber list.

Their fan base has mostly been fueled by hype: The band was first announced on a fourteen second, vague youtube.com advertisement which played a clip of one of their songs and ended in a direct call to action: a link to their website. The video left intrigued fans wanting to find out more, like who the hell is in that band!? Once at the site, you are asked to “Consort” with them by entering your email. The simple, yet innovative webpage only offers four other links: store, forum, tour and x (their location on Google maps). The only way to uncover clues about Them Crooked Vultures is to sign up for their email list. This marketing strategy grew their subscriber list vastly.

What they do really well is their integration of Social Media Networks and their webpage/email subscriber lists. Unlike some companies and bands who use social media sites as their main information supplier and major touch point with fans, they use social media to hype their band, but also provide a call to action/link back to their website to grow their subscriber list, which is their main form of information sharing.

Their emails are really neat too! They have the same crooked feel as their website. They are darkly designed and provide their tour dates with passcodes to buy tickets early and links to their social networks.

For more about Them Crooked Vultures, consort with them and join their email list for really neat emails and updates.

Why Relevence Matters
Wednesday, July 8th, 2009

Triggering 30% More in Additional Monthly Revenue
Monday, January 12th, 2009

Here is an awesome case study from our partner ExactTarget on TicketsNow.
TicketsNow has been using ExactTarget’s transactional send engine. This is particularly interesting to us because this is the exact same engine that FanMail uses for our client’s automated interactions.
In a nutshell:
TicketsNow took a hard look at where they were loosing people in the sales pipeline. After a complete evaluation they implemented a re-marketing strategy to automatically reengage people who abandon their shopping carts.
Using dynamic content and automatic triggers, TicketsNow saw an immediate lift of 30% in total company revenue from email contribution.
Also, be sure to check out the section “TicketNow Stands Out from the Crowd”.
“TicketsNow offers the first and only loyalty program in the industry. The InCrowd features tiered member benefits that increase brand loyalty and perks on parallel tracks.”
- Mark Hodes, Senior VP of Customer Marketing for TicketsNow
Sweet. Gotta love a company that loves their customers!

Fall Release – New Features and Enhancements
Tuesday, December 23rd, 2008

Sometimes Christmas comes early. For users of FanMail Basic, FanMail Advanced and FanMail Enterprise (as well as partners and partner clients under William Morris Agency and Front Gate Tickets) there are a number of new and enhanced features.

Here are some of the highlights:
Access to the 3Sixty community:

Community. Conversation. Education. Welcome to social networking — and so much more — exclusively for clients of FanMail who are on the ExactTarget platform. 3sixty is your one-stop shop for everything that the FanMail / ExactTarget platform has to offer. Get the most from your one-to-one digital marketing program by connecting with other users.
Enhanced Tracking:
See email campaign data in a more intuitive tab-ular tracking interface:

One of the coolest features with the new tracking interface is an email overlay view displaying click-through behavior on top of the email creative.

Inbox Preview:

Preview emails in multiple desktop, web, and mobile email clients–including Outlook, Gmail, iPhone, and more–before sending the message.

File Under: Music and Technology, Fan Management Tools

Be Innovative and Episodic
Monday, December 22nd, 2008

Justin Boland runs the blog Audible Hype. Good stuff here. In a recent post entitled “Be Innovative, Episodic and Interesting and Get Free Publicity“, Justin looks at a number of different case studies and examples of artists being REMARKABLE and getting tons of free press and word of mouth publicity. The cool thing about Justin’s post is that he isn’t offering a formula… this is not “a fix”. He understands up front that to be really remarkable you have to do things that others HAVE NOT DONE before.

Justin says: “This is a problem Seth Godin notes in Purple Cow: marketers read books about innovative new strategies, then imitate exactly what they read, and then wonder why it does not work. It does not work because it has already been done. The point is to take the concepts and apply them to your product, your niche, and the your world. YouTube is currently flooded with cheap knockoff attempts at viral dances, jokes and music videos.” It is amazing in the music industry how many people follow the herd. It is almost every month marketers in the music industry are switching gears to follow some new widget craze or new texty thing… or the new myspace trick that is hot this month. And in the process of following the craze they forget about the basics… THE FANS. Who likes you? Who cares? Who gives 2 rats asses about what you are doing? How can you give these people something really remarkable to talk about?

File Under:  Music Promotion Online, New Music Marketing, Music Marketing and Promotion